Support
Contact Vela Creator
Contact our team
Brand onboarding, creator applications, cooperation workflows, payments, and platform questions all start from the same support entry. We route each request by role and project stage.
Direct Contact
hello@velacreator.com
Phone / WeChat: 18073197104
During the beta stage, we usually reply within 24 hours.
Brand Support
For brand onboarding, sample UGC, on-site shoots, campaign briefs, cooperation workflows, and payment questions.
Creator Support
For creator applications, profile review, sample UGC, on-site shoot availability, messages, and payout questions.
Partnerships
For agencies, communities, media, and long-term cooperation around foreign creator resources in China.